The benefit of using technical documentation is that it helps the intended audience to understand your product and then accomplish various tasks.
Great technical documentation will focus on delivering technically complex information in a clear, concise, and usable manner. A well-presented technical brochure, for example will inform the target audience about the technology in an easy to read and understandable format.
Users of technical documentation
Technical documentation can be used by the following users:
Customer benefits of technical documentation
Technical documentation plays an important role in educating the intended audience about a product. A technical document can demonstrate the features, functions and values of a particular product.
From a brand perspective, informative technical documentation also is a good demonstration of knowledge share, attention to detail, expertise and differentiation. In a business to business environment this all adds up to a prospect and customer trusting a brand more.
Other benefits include:
Internal benefits to technical documentation
If you would like advice or ideas on how to make your technical documentation add value to your company please call us on 01462 432 303 or contact us via email.